Privacy Policy

Privacy Policy

Effective Date: October 8, 2024

This Privacy Policy explains how Thematic Travel LTD ("we", "us", or "our") collects, uses, and protects your personal information when you use our website (https://thematictravel.co) and purchase our digital downloadable travel itineraries. We are committed to ensuring that your privacy is protected. This policy complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal information is:

Thematic Travel LTD
1348 Rear Leeds Road,
BD37AA Bradford, UK
Email: Contact@thematictravel.co

2. Personal Data We Collect

We collect and process only the personal data necessary to provide you with our products and services. This includes:

  • Contact Information: Your name and email address.
  • Payment Information: Credit card details and billing address, collected through third-party payment processors.
  • Cookies: Data related to your use of our website (e.g., IP address, device information, and browser type).

We do not collect any special categories of personal data, such as information about race, religion, health, etc.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual Necessity: To fulfill our contractual obligations when you purchase a product.
  • Consent: When you opt-in to receive marketing emails or agree to cookies.
  • Legitimate Interests: To improve our services and website, and to maintain the security of our site.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To Process Orders: We use your contact and payment information to process your order and provide you with the purchased digital itinerary.
  • To Communicate with You: We may contact you via email to send purchase confirmations, respond to your inquiries, or provide customer service.
  • To Improve Our Website: We use cookies to analyze site traffic and improve user experience.
  • To Comply with Legal Obligations: We may retain and disclose personal data to comply with legal obligations, such as tax laws.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We use third-party payment processors (such as Stripe or PayPal) to process your transactions securely. These processors comply with applicable data protection laws.
  • Legal Requirements: We may disclose your personal data if required by law or in response to valid legal processes (e.g., a court order).

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting requirements.

  • Transaction Data: We retain order details for seven years to comply with UK tax law.
  • Marketing Data: If you consent to receive marketing emails, we will retain your data until you opt-out.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccuracies in your personal data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing: You can ask us to limit the way we use your data.
  • Right to Data Portability: You can request that your data be transferred to another service provider in a structured, machine-readable format.
  • Right to Object: You can object to our processing of your data based on legitimate interests or direct marketing.

To exercise these rights, contact us at Contact@thematictravel.co.

8. Cookies

Our website uses cookies to improve user experience and analyze site traffic. Cookies are small text files placed on your device by websites you visit.

  • Essential Cookies: Required for the website to function (e.g., managing shopping cart and user sessions).
  • Analytical Cookies: Used to understand how visitors interact with the website (e.g., Google Analytics).

You can control or disable cookies through your browser settings. However, disabling cookies may limit the functionality of our website.

9. Data Security

We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. These include secure payment processing systems and encrypted connections (SSL/TLS).

10. International Transfers

We may transfer your personal data outside of the UK/EU (e.g., when using a service provider located in a different country). When this occurs, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or compliance with the UK/EU-US Privacy Shield Framework.

11. Children’s Privacy

Our products and services are not intended for use by anyone under the age of 18 without parental consent. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the date of the latest update will be reflected at the top of this page.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Thematic Travel LTD
1348 Rear Leeds Road,
BD37AA Bradford, UK
Email: Contact@thematictravel.co