Exchange and Refund Policy

Effective Date: 15/10/24

Thank you for purchasing from Thematic Travel LTD. We strive to provide top-quality digital travel itineraries. Please review our exchange and refund policy below, as it applies to all purchases of digital products on our website.

1. Digital Product Sales are Final

Due to the nature of our digital products, all sales are final. Once your payment is confirmed and the digital itinerary is delivered, we are unable to offer refunds, exchanges, or cancellations.

2. No Refunds

We do not offer refunds for any digital products. This includes, but is not limited to, situations where:

• You changed your mind about the purchase.
• You found the product cheaper elsewhere.
• You purchased the product by mistake.
• You did not fully read the product description before purchasing.

Please review all product information, including the description and features of each itinerary, before completing your purchase.

3. No Exchanges

Since our products are digital downloads, we cannot accept exchanges. Once the product is delivered, you are granted access to the digital file, and the transaction is considered final.

4. Technical Issues

If you experience any technical issues with downloading or accessing the digital itinerary, please contact us at Contact@thematictravel.co. We will do our best to resolve the issue and ensure you receive your product.

5. Duplicate Purchases

In cases where you accidentally purchase the same itinerary more than once, please reach out to us with proof of the duplicate purchase, and we will review your case for a potential resolution.

6. Contact Information

For any questions or concerns regarding this policy, or for support with accessing your purchased itinerary, please contact us:

Thematic Travel LTD
1348 Rear Leeds Road,
BD37AA Bradford,
United Kingdom
Email: Contact@thematictravel.co