Shipping policy
Shipping Policy
Effective Date: 15/10/24
Thank you for choosing Thematic Travel LTD for your travel itinerary needs. We aim to provide a seamless and prompt delivery process for all our digital products. Please review our shipping policy carefully.
1. Delivery Method
At Thematic Travel LTD, we sell only digital products, which are downloadable travel itineraries. Upon successful payment, your purchase will be delivered to you via email with a download link. You will receive instant access to your digital product without any physical shipping or delivery.
2. Delivery Time
All digital products are available for download immediately after your payment is confirmed. You will receive an email confirmation that includes a download link for your purchased itinerary. If you do not receive your download link within a few minutes of your purchase, please check your spam or junk email folder, or contact us at Contact@thematictravel.co.
3. Shipping Fees
Since we only provide digital products, there are no shipping fees associated with any purchase on our website.
4. Download Access
You will have the right to download the purchased itinerary after the payment is processed. Please ensure that you download the product as soon as possible and save it in a secure location. We cannot guarantee access to the product indefinitely.
5. Issues with Access
If you experience any problems with accessing your digital itinerary, please contact us at Contact@thematictravel.co. We are happy to assist with resolving any issues.
6. Refunds and Exchanges
Due to the nature of digital products, all sales are final. We do not offer refunds, exchanges, or cancellations once a purchase has been made. Please review your order carefully before completing the purchase.
7. Contact Information
For any questions regarding our shipping policy or issues with accessing your digital download, feel free to contact us at:
Thematic Travel LTD
1348 Rear Leeds Road,
BD37AA Bradford,
United Kingdom
Email: Contact@thematictravel.co